Store Policies

*Please note, by purchasing an/all item(s) from Nā Wehi, you agree that you've read over and understand our return and exchange policy*

We want you to love your jewelry! If you are not completely satisfied with your purchase, you may return it within 14 days of delivery for store credit or exchange only. For return inquiries, please contact us at nawehijewelry@gmail.com.
All jewelry items must be unworn and in brand-new, original condition, with all tags still attached. Items that show signs of wear or are not returned in brand-new condition will not be accepted for return or exchange.
All items purchased at pop-ups, discounted/sale items, and custom items are FINAL SALE.
For sanitary reasons, earrings are not eligible for return or exchange.
As our jewelry is handmade, minor variations in solder lines, texture, shape, and finish may occur and are not considered defects. Normal wear and tear, scratches, discoloration, or damage resulting from improper care are not eligible for exchange.
Contact us with any questions.
Refer to our full Return & Exchange Policy for additional steps and details.

Free shipping on all orders over $200 within the U.S. (Discount is automatically applied at checkout).
Orders are shipped via USPS Ground Advantage Mail or Priority Mail.
Once your order has shipped, you will receive an email with your tracking information.
Shipping costs for returns and exchanges are the responsibility of the customer.
Once an order has been shipped and is in the possession of USPS, it is outside of Nā Wehi's control. Nā Wehi is not responsible for lost, stolen, delayed, or misdelivered packages. If your package is experiencing an issue, we recommend contacting USPS directly using the tracking information provided.